I certainly appreciate each of you for ensuring that I did not have to spend another night in the airport within a 2-week period. I appreciate you taking the initiative to speak with your manager. regarding 30 mins to connect to my next flight. I appreciate your consideration to change to a different airport that provided more opportunities for connections. All of this was handled within 50 minutes with a return call.
I often take the advantage to completing surveys. I wasn't sure if I was going to receive one, so I want to give you both a 10 for all areas of customer service.
T Tucker
Montgomery, AL
She was attentive to every need, want and wish. She listened to all my wants & needs.
Charlie Marcol
Houston, TX
I have finally caught up to reality, and wanted to say "Thank You" for helping us to plan a perfect vacation for our 15th wedding anniversary.
Italy was wonderful! Both hotels were perfect, and the transportation service was excellent.
Though we had one minor off experience with the staff at the tour company, the tours themselves were pleasant and informative. Additionally, the tour guides were funny and engaging.
Again, thank you to Almeda Travel!
R. Snipe
Miami, Florida